Frequently Asked Questions

After checkout, you will receive an email with a secure Dropbox folder link created just for your order.

You do not need a Dropbox account.

Simply click the link and drag and drop your photo(s) into the folder from your device.

No.

The upload link works directly in your browser—no account, app, or sign-up required.

Please be sure to:

• Include your order number
• Indicate which photo is for the cover page (if applicable)

You may note this in the email or rename the photo file.

Processing times begin once your order is placed:

• 1 Page: Within 24 hours
• 15 Pages: 1–3 business days
• 24 Pages: 3–5 business days
• 36 Pages: 3–5 business days

For orders of 15 pages or more, you’ll receive a 5-page preview within 24 hours before final delivery.

Once your order is complete, you will receive an email notification with:

• A password to access your private Dropbox folder
• A secure download link to your final files

Your coloring pages will be delivered as a high-quality PDF, ready to download and print.

Yes! While all sales are final due to the custom nature of this product, we are more than happy to:

• Recreate or adjust any image you’re unhappy with
• Work with you to ensure your final coloring pages meet your expectations

Your satisfaction is important to us.

Yes. Your Dropbox folder is:

• Private and password-protected
• Accessible only to you and our design team
• Used solely for completing your order

Your photos are handled with care and respect.

If you have any questions or special requests, simply reply to your order email—we’re always happy to help.

We truly appreciate you trusting us with your photos and look forward to creating something special for you.